Grace Heating & Air LLC Effective Date: October 7, 2026 At Grace Heating & Air LLC, we value your privacy are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, safeguard, and share your information when you contact us, request services, or communicate with us. **Information We Collect** We may gather details such as your name, phone number, email, service address, billing information, HVAC system details, and any information you provide during service requests or communications with us. **How We Use Your Information** Your information helps us manage appointments, provide services, communicate updates, respond to inquiries, and enhance our customer experience. **Text Messaging By providing your phone number, you consent to receive regarding appointments and services. You can opt out anytime by replying STOP **How We Protect Your Information** We implement measures to safeguard your personal information from unauthorized access. Access is limited to authorized personnel only **Sharing of Information** We do not sell your information to third parties. We may share details with trusted service providers who assist in our operations. **Customer Choices and Rights** You can request updates or deletion of your information, where applicable. **Third-Party Services** We may utilize third-party services to manage information and operations, which follow their privacy policies. **Children’s Privacy** Our services are intended for adults, and we do not knowingly collect information from children under 13. **Changes to This Privacy Policy** We may update this policy periodically, and any changes will be posted on our website **Contact Us** Grace Heating & Air LLC Clarksville, Tennessee Phone: 931-494-6601 Email: [Grace’s business email] Website: [Grace’s website] For questions regarding this policy, please reach out using the information above.